Help by Email

At TruTravel Insurance, your 100% satisfaction is our top priority. Use the form below to send us a question or concern. Required fields are marked with an *. Note: For emergencies while traveling, please phone for assistance.

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Help by Phone

Travel Insurance

Our Customer Care Center will be open on Friday, July 3rd, between the hours of 9AM EST and 5PM EST. Normal business hours will resume Saturday morning, July 4th. We look forward to hearing from you!

For questions about purchasing travel insurance or your benefits, call

1-877-TRU-4INS (877-878-4467) toll-free
1-727-723-1261 outside U.S.
7:00am-midnight ET Mon-Fri
9:00am-6:00pm ET Sat
11:00am-6:00pm ET Sun

or send email to service@trutravelinsurance.com

Affiliate ID: TTI Direct

Claims

To file an insurance claim or follow-up on a claim, call

1-888-878-4755 toll-free
1-727-799-9284 outside U.S.
1-727-799-9093 fax
Mon, Tue, Wed, Fri 8:30am-5:00pm ET
Thurs 9:30am-5:00pm ET

or send email to claims@trutravelinsurance.com

Travel Assist

For assistance while traveling, call

1-888-878-4757 toll-free
1-603-328-1937 outside U.S. and collect
1-603-898-9172 fax
24 hours, 7 days a week

or send email to mail@oncallinternational.com

Roadside Assist

For assistance while traveling, call

1-800-693-5314 toll-free
1-305-392-4301 fax
24 hours, 7 days a week

or send email to customerservice@road-america.com

ID Theft Resolution

For questions about or help with ID Theft Resolution, call

1-866-723-3063 toll-free

TruTravel Wellness

For questions about TruTravel Wellness, please visit myewellness.com

or send email to service@trutravelinsurance.com

Corporate Inquiry

For inquiries regarding additional travel products and services offered through Meridian, call

1-201-261-8757
9:00am-5:00pm ET Mon-Fri

or send email to inquiry@trutravelinsurance.com