Help by Email

At TruTravel Insurance, your 100% satisfaction is our top priority. Use the form below to send us a question or concern. Required fields are marked with an *. Note: For emergencies while traveling, please phone for assistance.

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Help by Phone

Travel Insurance

Our Customer Service Call Center will be closed on Friday, July 4th, 2008 in observance of the Independence Day Holiday. During this time, our Email Center will respond to your inquiries within 24 hours. Normal business hours will resume Saturday morning, July 5th. We look forward to hearing from you!

For questions about purchasing travel insurance or your benefits, call

1-877-TRU-4INS (877-878-4467) toll-free
1-727-723-1261 outside U.S.
7:00am-midnight ET Mon-Fri
9:00am-6:00pm ET Sat
11:00am-6:00pm ET Sun

or send email to service@trutravelinsurance.com

Affiliate Id: TTI Direct

Claims

To file an insurance claim or follow-up on a claim, call

1-888-878-4755 toll-free
1-317-575-2794 outside U.S.
1-317-575-2256 fax
8:00am-6:00pm ET

or send email to claims@trutravelinsurance.com

Travel Assist

For assistance while traveling, call

1-888-878-4757 toll-free
1-603-328-1937 outside U.S. and collect
1-603-898-9172 fax
24 hours, 7 days a week

or send email to mail@oncallinternational.com

Roadside Assist

For assistance while traveling, call

1-800-693-5314 toll-free
1-305-392-4301 fax
24 hours, 7 days a week

or send email to customerservice@road-america.com

ID Theft Resolution

For questions about or help with ID Theft Resolution, call

1-877-618-7014 toll-free
1-214-269-5706 outside U.S.
1-202-331-1528 fax
24 hours, 7 days a week

or send email to idtheft@worldwideassistance.com

TruTravel Wellness

For questions about TruTravel Wellness, please visit myewellness.com

or send email to service@trutravelinsurance.com

Corporate Inquiry

For inquiries regarding additional travel products and services offered through Meridian, call

1-201-261-8757
9:00am-5:00pm ET Mon-Fri

or send email to inquiry@trutravelinsurance.com